PayPal Upgrade Hub

Get ready for our latest innovations

PayPal Upgrade Hub

We have launched a set of new capabilities. Providing a smarter, faster checkout. To take advantage of these new features, you’ll need to be running the latest checkout solution from PayPal: PayPal Complete Payments*.

PayPal Complete Payments* is an all-in-one solution and powers our best-in-class checkout experience – including PayPal, Pay Later, credit and debit card processing, as well as popular digital wallets (Apple Pay** and Google Pay). PayPal and PayPal Pay Later are covered by PayPal's fraud and seller protection.

Choose Your Upgrade Path:

Update with Integration Guide

Get help from PayPal

Upgrade with Integration Guide
Upgrade via e-commerce site building platform
Upgrade as PayPal direct merchants
PayPal Complete Payments* is available on most major ecommerce platforms, so upgrading is simple. Select your eCommerce platform below and upgrade today. If your eCommerce platform isn’t listed below, contact them directly to determine if they have enabled PayPal Complete Payments* on their platform.
shoplazza
ueeshop
shopyy
shoppaas
woo
bigcommerce
shopify
opencart
Upgrade from legacy NVP/SOAP solutions or other solutions. Steps required to upgrade to PayPal Complete Payments* and related documents.
Upgrade steps
  1. 1.Verify your current integration

  2. 2.Choose between Standard and Advanced solutions of PayPal Complete Payments*

  3. 3.Set up your sandbox

  4. 4.Set up payment buttons

  5. 5.Set up server-side processing

  6. 6.Customize your integration

  7. 7.Test and go live

Upgrade as PayPal direct merchants
Standard Integration Guide
Apple Pay** Integration Guide
Google Pay Integration Guide
Get help from PayPal
Contact sales or technical experts who can guide you through the upgrade process. Please complete the form and we’ll reach out to you as soon as possible.
FAQs
What are the benefits of upgrading?

With one integration, you can get all the latest value-added services, such as fraud protection, subscriptions and more, with your PayPal business account. You’ll also have the flexibility to customize your checkout and improve your customers’ experience because they won’t have to leave your site to enter their card details. By processing Apple Pay** and Google Pay directly on your site, you will also have the benefit of competitive fees.

How long does an upgrade take?

Depending on your current integration, it may take a few hours to a few weeks. Your PayPal support team will walk you through what’s needed.

Do I need coding to add my new payment features?

Yes, if you have a custom-built site, you will add each payment method by coding. You can easily invite your developer to get all required code. If your site is on an eCommerce platform, check the PayPal integration and switch on your available payment methods from your platform's payments settings.

Is there anything I need to think of if I already accept PayPal on my site?

Yes, our new features are only available through the latest PayPal integration, and some require additional steps to include on your site. If you have questions on how to get your integration or to upgrade to the latest, just Contact sales or Contact technical experts.

If I have a consumer account, can I upgrade to PayPal complete payments*? How?

Yes, if your account is still open. Here's how to convert from a personal PayPal account to a PayPal Business account:

  • 1.Go to Settings.
  • 2.Choose Upgrade to a Business account.
  • 3.Enter all the information, including beneficial owner, and follow the steps on screen. You won’t be able to reopen a closed PayPal account, but you can open a new account.
I completed onboarding, but my account has limitations. How can these be lifted?

A limited account means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Usually, we ask you to complete some steps to remove your account limitation:

  • 1.Go to your Resolution Center or go to the Message Center at the top of your Dashboard for more info.
  • 2.If all the steps are completed and your account remains limited, it means we've already reviewed your account and sent you an email asking for more information, or we're still reviewing the information you provided.
  • 3.If you're required to upload documents, review our tips for submitting documents. The time it takes to resolve an account limitation depends on the complexity of your specific case.
What currencies does PayPal complete payments* support?

For the support currencies, see our currency codes List.

Where can I see a breakdown of PayPal fees?

For detailed information on rates and fees, see PayPal Merchant Fees.

  • *PayPal Complete Payments are part of PayPal Worldwide Services (as defined in the User Agreement below). Prior to applying for PayPal Worldwide Services, you need to accept User Agreement for PayPal China Cross-Border Payment Services and register your PayPal account through PayPal.cn, the official Chinese website managed by PayPal. PayPal Worldwide Services are provided to you pursuant to PayPal Worldwide Terms by a PayPal affiliate, which co-operates with us in providing cross-border services.
  • **Apple Pay is a service provided by certain Apple affiliates, as designated by the Apple Pay privacy notice. Neither Apple Inc. nor its affiliates are a bank. Any card used in Apple Pay is offered by the card issuer.

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